Job Type: Full & Part Time

Location: Crawley

Salary: £21- £23K

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Spa Therapist (32 hours)

Salary: £20,317.44 + £1,600 bonus (£21,917.44 OTE) + monthly service charge payments
Hours: 32 per week, 4 days (including weekends)

The Opportunity

This is an excellent role for a recently qualified NVQ Level 3 Spa Therapist looking to launch their beauty/spa career or for those with post-college experience ready to take the next step.

You’ll be joining an award-winning luxury spa in a 4-star hotel setting, spread across two floors with hydrotherapy pools, saunas, steam rooms, relaxation lounges, treatment rooms, and stunning gardens.

Benefits include:

  • Attendance bonus, 10% retail commission & retail bonus scheme
  • 4 weeks holiday (rising to 5 weeks with service)
  • 8 bank holidays
  • Free car parking & uniform provided
  • Range of company perks including:
    • Discounted hotel accommodation for you and your family
    • Discounted food & beverage across all properties
    • Discounted spa treatments, retail products & hair services
    • “Refer a friend” recruitment bonus scheme
    • Recognition benefits at 1, 3, and 5 years (e.g. birthday off paid, complimentary overnight stays, service-related holiday upgrades, and celebratory dining experiences)

The Role

As a Spa Therapist, you’ll deliver a range of professional treatments and ensure every guest receives an exceptional spa experience.

Key responsibilities include:

  • Delivering a full range of facials, massages, manicures, pedicures, and body treatments
  • Greeting clients and carrying out consultations
  • Explaining treatments clearly and tailoring them to guest needs
  • Advising on retail products and post-treatment care
  • Supporting guests throughout their spa journey, including refreshments and relaxation areas

Ensuring smooth coordination with the spa reception team for bookings and billing Requirements

  • NVQ Level 2 & 3 in Beauty Therapy (or equivalent) – essential
  • Passion for delivering outstanding treatments and guest experiences
  • Ability to work flexible shifts including weekends
  • Successful completion of a trade test with the Spa Manager (as part of recruitment)

Shift pattern:

  • 32 hours across 4 days per week, including weekends
  • Shifts typically between 9:45am – 8:15pm (rotating schedule)